Contact

Contact BlazeHost

Choose the right contact channel and we'll connect you directly with the right person.

Selected interest: BlazeShield

Discord Support

The fastest way to reach us. Average response within 15 minutes.

Join Discorddiscord.blazehost.cz

Contact Channels

DiscordFastest

Technical support, general questions, community.

~15 minTechnical support
discord.blazehost.cz
Support E-mail

Complex requests, issues requiring documentation.

≤ 4 hComplex requests
[email protected]
Billing

Invoices, payments, billing questions.

≤ 8 hPayments & invoices
[email protected]
HotlineCritical only

Critical incidents and urgent outages. 24/7/365.

ImmediateCritical incidents
+420 910 114 397

Which channel for your request?

Technical help
Discord
Invoice or billing
[email protected]
Report an outage
Hotline
Business partnership
[email protected]

Service Status

All Services Online
99.98% uptime24/7 monitoring active
View full status page →

Business Hours

Non-technical mattersMon–Fri 9:00–17:00
Technical supportMon–Sun 8:00–23:00
Urgent hotline24/7/365

Why BlazeHost Support

Real people

You always communicate with a real team member, not a bot or scripted response.

Direct access to engineers

Your ticket goes straight to the engineer responsible for the relevant service.

Discord ticket system

Structured tickets with history, screenshots and fast resolution – all on Discord.

24/7 monitoring

Services are monitored around the clock. We often know about issues before you do.

Who will handle your request

Your message reaches a real team member immediately.

Vojta702
Vojta702Founder & Infrastructure Lead@vojta702
Martinek
MartinekManagement & Support Lead@matritin
Miny
MinyManagement & Game Hosting Lead@tommytuffknucklestroll