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Contact

Contact BlazeHost

Choose the right contact channel and we'll connect you directly with the right person.

Your request

migrace minecraft

How it goes from here

  1. Tell us what you need.
  2. We reply during support hours and agree on the next step.

The e-mail opens in your mail client with everything filled in — nothing is sent from this page. Bundles are set up by hand, so we confirm availability before provisioning.

Discord Support

Usually the quickest way to reach us during support hours.

Join Discorddiscord.blazehost.cz

Contact Channels

DiscordCommunity

Technical support, general questions, community.

Mon–Sun 8:00–23:00Technical support
discord.blazehost.cz
Support E-mail

Complex requests, issues requiring documentation.

Mon–Sun 8:00–23:00Complex requests
[email protected]
Billing

Invoices, payments, billing questions.

Mon–Fri 9:00–17:00Payments & invoices
[email protected]
Client area ticket

Requests tied to a specific service, with a written record.

Mon–Sun 8:00–23:00Service requests
billing.blazehost.cz

Which channel for your request?

Technical help
Discord
Invoice or billing
Check for an outage
status.blazehost.cz
Business partnership

Service Status

Live status is on the status page
Measured by Better StackIncident history included
View full status page →

Support Hours

Non-technical mattersMon–Fri 9:00–17:00
Technical supportMon–Sun 8:00–23:00
Service statusstatus.blazehost.cz

These are the hours someone is on the channel. We do not promise a response time — outside these hours we read messages, but do not guarantee when.

Why BlazeHost Support

Real people

You always communicate with a real team member, not a bot or scripted response.

Direct access to engineers

Your ticket goes straight to the engineer responsible for the relevant service.

Discord ticket system

Structured tickets with history and screenshots, all on Discord.

Public monitoring

Availability is measured by an independent service and published at status.blazehost.cz — including incident history.

Who will handle your request

Your message is handled by one of these people — the same ones who run the servers and the network.

Vojta702
Vojta702Founder & Infrastructure Lead@vojta702
Martinek
MartinekManagement & Support Lead@matritin
Miny
MinyManagement & Game Hosting Lead@tommytuffknucklestroll